Recent News

On Thursday, December 7, 2017 between 4:30 AM and 5:30 AM, VCCS will be performing maintenance to resolve issues affecting VCCS authentication servers. As a result of this system maintenance, access to the MyVCCS \ MyNOVA portal may be unavailable at any time during this 1-hour maintenance window. Blackboard via learn.vccs.edu will also be unavailable periodically during this 1-hour scheduled maintenance. IT Help Desk Tel: 703-426-4141 Email: ...

On Friday, December 1, 2017 between 3:30 AM and 5:30 AM, VCCS will be performing maintenance to resolve issues affecting VCCS authentication servers. As a result of this system maintenance, access to the MyNOVA \ MyVCCS portal may be unavailable at any time during this 2-hour maintenance window. Blackboard, via learn.vccs.edu will also be unavailable periodically during this 2-hour maintenance window. IT Help Desk Tel: 703-426-4141 Email: ...

On Friday, December 1, 2017 between 7:00 PM and 10:00 PM, Enterprise Application Services (EAS) engineers will be upgrading NOVA’s current version of SharePoint from 2010 to SharePoint 2016. As a result of this system maintenance, SharePoint will be unavailable during this 3-hour outage window. WHAT TO EXPECT AFTER THE SHAREPOINT UPGRADE Users should expect to see cosmetic differences in the newly upgraded SharePoint environment. Stored files, bookmarks and overall...

ITSS Engineers have identified and resolved the network performance issue that caused today’s intermittent access to internet, email and other network services. All network services are currently up and available. ITSS will continue to monitor the NVCC network environment to ensure continued stability. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

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VCCS reports that resolution investigation regarding this issue is ongoing. There is a dedicated VCCS ITS Engineer working to resolve it. Currently, a major rewrite of some code is in development to assist in preventing library access issues long-term. In the meantime, we advise Users to continue resolution attempts via the previously published work-arounds. As the VCCS works to resolve this issue, here are some work-arounds that may be helpful if you experience...

VCCS has identified and resolved the cause of the directory login issue. Directory login is currently available. Users who were affected earlier today should now be able to successfully log in. VCCS will monitor to ensure continued directory domain access. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

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ITSS Telecom Engineers report that Manassas Campus external dialing service has been restored. A problem affecting some Verizon circuits was identified and addressed. All telephone services are currently available at Manassas Campus. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

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On Monday, November 13, 2017, beginning at 7:30 AM and ending at 9:30 AM, NVCC Video Services will be performing necessary maintenance and software updates on the Video On Demand system. All Video on Demand services will be unavailable during this 2-hour outage window. Video Services http://www.nvcc.edu/tvcenter

ITSS was able to successfully update Cisco AMP (Advanced Malware Protection) on over 300 workstations last Friday evening. To ensure that all of the remaining workstations receive an updated version of Cisco AMP, ITSS will continue to push the software update via the network over the next two weeks beginning tonight, Tuesday, October 17, 2017, at 10:00 PM and ending on Tuesday, October 31, 2017 at 10:00 PM. Turning your workstations OFF before you leave each day over this two...

VCCS reports that the ImageNow Production and Test environments are now available to Users. ITS Engineers will continue to monitor for stability. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd -------------------------------------------

VCCS Outage: ImageNow Service Interruption - Tue, 10/17, 1:40p VCCS reports that the ImageNow Production and Test environments are down. ITS Engineers are aware...