Recent News

Sent on behalf of NOVA IT Security We have been made aware that Microsoft will be forcing a Windows 10 update starting Tuesday, April 10th which may conflict with laptops loaded with Symantec Encryption. Users may experience blue-screen error messages that will prevent the computer from starting properly. ITSS is working on a resolution for this issue. Should you experience any problems please contact the IT Help Desk to report the problem and have an IT Technician...

Power has been restored at Reston Center. Dominion Power has determined that the outage was caused by a blown transformer. Dominion will continue to monitor the environment through this afternoon. All network, email, telecom and internet services are currently available at Reston Center. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd -----------------------------------------

Critical Outage: Reston...

This morning at about 2:00 AM, Verizon completed restoration measures that resolved the telephone service interruption at AL Campus. ITSS engineers have tested the equipment and confirm service availability. All telephone services are currently available at Alexandria Campus. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

--------------------------------------- AL Campus Telephone Service Interruption:...

On Saturday, March 10, 2018 between 6:00 AM and 8:00 AM, VCCS Engineers will be performing maintenance on Blackboard. Access to Blackboard via the MyNOVA portal (MyVCCS), as well as via learn.vccs.edu, will be unavailable during the course of this 2-hour maintenance window: IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

On Sunday, March 4, 2018 between 6:00 AM and 9:00 AM, VCCS Engineers will be performing maintenance on PeopleSoft. The following services will be unavailable during the course of this 3-hour maintenance window: Student Information Services (SIS) Human Resources Management System (HRMS) Online Application for Admission Virginia Education Wizard Management System IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

Thursday, Jan. 11, 2018 between 8:30a – 12p, VCCS will be performing security maintenance to Non-Production PeopleSoft environments (AIS, HR, and SIS). Users may encounter intermittent login problems during this time. If you encounter this issue, please try again after 15 minutes. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

NOVA IT Engineers will be performing maintenance on SharePoint (NOVA’s Intranet) beginning at 8 pm tonight (Friday, December 15, 2017). DOWNTIME SharePoint will be unavailable beginning at 8 pm tonight and will be available tomorrow morning (Saturday, December 16, 2017). IT HELP DESK If you are having a SharePoint related issue, please contact the IT HELP Desk by sending an email to ithelpdesk@nvcc.edu and placing “SharePoint Issue” in the subject line. A ticket will be...

VCCS reports that the Blackboard outage has been resolved. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

--------------------------------------------------------------------------------------------------------------- VCCS Service Outage: Blackboard - Wed, 12/13, 11am Blackboard is currently down. Users are experiencing slow connections to the site or a message stating “This site can’t be...

On Thursday, December 28th, 2017, between 9am and 1pm, VCCS will be performing an upgrade to Blackboard. As a result, access to Blackboard will be unavailable during the 4-hour outage window. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

Blackboard is currently down. Users indicate anything from receiving an error message or a message stating “The Virginia Community College service you are trying to access is temporarily offline”. VCCS is aware and working to resolve. There is currently no estimation to restoration of Blackboard. We will send an update when we have additional information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd