Recent News

The VCCS believes that they have resolved the issue affecting (HRMS, AIS, Query, Integrations) systems. Engineers will continue to monitor the systems. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

We are seeing issues with users not being able to access Prod systems (HRMS, AIS, Query, Integrations) at this time. The engineers are working on this issue and updates will be provided as more information becomes available.

Zeeshan Warrich IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

VCCS will be performing maintenance on Sunday, 10/18, from 2 PM to 6 PM. SIS Production will be undergoing maintenance during the hours noted, users may experience intermittent outages during this time. Zeeshan Warrich IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Northern Virginia Community College has been awarded $496,416 over four-years as part of the Child Care Access Means Parents in School (CCAMPIS) federal grant from the U.S. Department of Education. The grant is intended to alleviate some financial burdens for college students who are also parents of young children to allow them to focus on their studies and, in turn, increase their likelihood of academic success and, ultimately, graduation. Grants may be used for before- and after-school...

Microsoft resolved the issues affecting Microsoft 365 services (Teams, Exchange/Outlook/Email, Outlook.com, SharePoint Online, OneDrive for Business) late last evening. If you continue to experience issues, please contact the IT Help Desk. -------------------------------------------------------------------------------------------------- Microsoft is now reporting that the outage is affecting Microsoft 365 services (Teams, Exchange/Outlook/Email, Outlook.com, SharePoint...

The issue affecting the video on demand service has been resolved. Please call the IT Help Desk if you continue to experience issues with the service. -------------------------------------------------------------------------------------------------------------------- The video on demand (VOD) service is presenting users with error code 232011 when attempting to play any videos. The TV Center and Server engineers have been notified. We do not know when the issue will be...

We are currently experiencing a backlog of batch jobs in SIS PROD. Engineers are working on this issue. We do not have an ETA on a resolution. Updates will be provided once we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Hello, Make sure you are using the recommended Zoom security settings we have shared with you in the past. The security settings and tips are attached. These will keep your sessions safe. Any of these options may be modified in your Zoom settings if they cause an issue with your session. Please understand that this is at your own risk. This includes the Annotate option. Thank you. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: ...

Hello, We have received multiple reports that access to webmail is intermittent. Engineers are aware and investigating the issue. We will provide an update when we have more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

On Thursday, September 24th between 12:00 AM and 2:00 AM, VCCS engineers will be performing server maintenance. During this maintenance window, SIS Production and Query will be unavailable. This will also impact WES, EAB, BBHELP and Highpoint. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/