Recent News

Starting on Friday, May 14, at 11pm until Saturday, May 15 at 1am, ITSS will be conducting critical network maintenance at our primary data center which will result in a brief disruption to NVCC-hosted services including the Internet, VPN, applications (e.g. SmarterTrack, eForms, etc.), and the College website. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

ITSS will be updating the GlobalProtect VPN client this Sunday, May 16 at 10pm. Once available, all users should take action next week to connect to VPN to ensure the latest GlobalProtect Client – version 5.2.6 is installed on their devices. Once your client is updated, ITSS is requesting that users reconnect and remain on VPN for at least four hours next week to ensure that software licensing and management servers can synchronize with all NOVA-issued devices.



Thank you...

Northern Virginia Community College’s 54th Annual Commencement was celebrated virtually on May 5th, May 6th and May 7th. This interactive virtual celebration honored students with the theme, Believe! Aspire! Achieve!

Opening with congratulatory vignettes from faculty and staff, this moving ceremony reminded students how important they remained to the faculty and staff through this past year, even while most courses were accomplished remotely. Dr. Donna Minnich, college Marshall and...

Hello,



Over the past several months, ITSS and Campus IT teams have worked together to enroll all NVCC-issued Windows laptops to Microsoft Intune, a remote management solution which helps us deploy critical Microsoft security updates and software without the requirement of a VPN connection.



If your computer was online over the weekend, the latest April security updates should have downloaded and you may have seen a notice today that updates were configuring or a...

Everyone,



If you receive a message from the Department of Human Resource Management similar to the one below (see screenshot), Please disregard the message.



DHRM team is working with the vendor to correct the systems issue.





IT Help Desk

Tel: 703-426-4141

Email: ithelpdesk@nvcc.edu

Web: https://www.nvcc.edu/ithd/

Please be advised that Cisco Jabber is no longer available. Any users who previously leveraged Cisco Jabber for instant messaging should immediately transition to Microsoft Teams. Please see attached email regarding the College’s transition to Microsoft Teams. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Never lose access to your account again









· Have you ever come back from a vacation and realized that you forgot your password?

· Do you ever wish to change it yourself without having to make a call?



Information Technology Support Services (ITSS) is rolling out a new Microsoft feature called Self-Service Password Reset (SSPR) that will make it...

Meet Teams, a hub for teamwork in Office 365

Microsoft Teams is now available to all NVCC Faculty/Staff. Teams makes it easy to converse with coworkers, host meetings, share files, and collaborate on documents.





Discover Teams





If you haven’t done so already, please review and acknowledge the Microsoft 365 Acceptable Use...

NOVA Joins More Than 35 Colleges and Universities to Take Part in the Nation’s Largest Deliberative Democracy Event for Students



This ‘Deliberative Polling’ event, “Shaping Our Future,” will take place on May 1-2, 2021. It will be the largest national deliberative event ever carried out among young people in the United States. More than 35 postsecondary institutions announced plans to hold this two-day, online event bringing together 1,500 young people from across the United...

The MS 365 authentication issues have been resolved. Users can now access NVCC Webmail. If you are still experiencing issues while logging into your NVCC email, please contact the IT Help Desk. Thank you. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/