Recent News

On Monday, November 13, 2017, beginning at 7:30 AM and ending at 9:30 AM, NVCC Video Services will be performing necessary maintenance and software updates on the Video On Demand system. All Video on Demand services will be unavailable during this 2-hour outage window. Video Services http://www.nvcc.edu/tvcenter

ITSS was able to successfully update Cisco AMP (Advanced Malware Protection) on over 300 workstations last Friday evening. To ensure that all of the remaining workstations receive an updated version of Cisco AMP, ITSS will continue to push the software update via the network over the next two weeks beginning tonight, Tuesday, October 17, 2017, at 10:00 PM and ending on Tuesday, October 31, 2017 at 10:00 PM. Turning your workstations OFF before you leave each day over this two...

VCCS reports that the ImageNow Production and Test environments are now available to Users. ITS Engineers will continue to monitor for stability. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd -------------------------------------------

VCCS Outage: ImageNow Service Interruption - Tue, 10/17, 1:40p VCCS reports that the ImageNow Production and Test environments are down. ITS Engineers are aware...

Beginning Friday, October 13, 2017 at 10:00 PM, Cisco AMP (Advanced Malware Protection) software will be updated on NVCC computers. Users with outdated AMP software will see the following pop-up window and should reboot their workstations immediately. Workstations that are not rebooted will continue to display the pop-up ‘Cisco AMP’ window every 15 minutes until a reboot is initiated. IT Help Desk Tel: 703-426-4141 Email: ...

As a result of a major fiber cut in the area, Reston Center is currently experiencing a network outage. All network dependent services including Internet access and VoIP telephone services are unavailable. There is currently no estimated time to restoration of network services at Reston Center. We will send an update when we have more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

VCCS has found and resolved the issue that affected internet performance today. VCCS will continue to monitor systems throughout the remainder of the day to ensure continued internet accessibility. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd



----------------------------------------- NVCC Outage: Intermittent Internet Access, Wed, 9/27, 12:30p We are currently experiencing internet performance...

On Sunday, September 17, 2017 between 6:00 AM and 12:00 PM, VCCS Engineers will be performing maintenance on PeopleSoft. The following services will be unavailable during the course of this 6-hour maintenance window: Student Information Services (SIS) SIS Mobile Human Resources Management System (HRMS) Online Application for Admission Virginia Education Wizard Management System IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: ...

Friday, August 25, 2017 between 10:30 PM and 11:00 PM, VCCS will be moving our internet connection to a different circuit. All campuses will experience a loss of network and internet connectivity during this 30-minute maintenance window. 10-digit dialing for inbound and outbound calls is expected to be available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

Blackboard is currently experiencing performance issues. User reports indicate anything from no, or, intermittent access, to just very slow Blackboard processing. VCCS is aware and working to resolve. There is currently no estimation to restoration of Blackboard. We will send an update when we have additional information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

Tonight, Friday, July 28, 2017 between 10:00 PM and 11:00 PM, Cox Communications will be performing network maintenance at the Annandale campus. During this 1-hour maintenance window there will be a brief network outage which will impact network, internet, and 5-digit dialing at Annandale campus. 10-digit dialing for inbound and outbound calls is expected to be available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: ...