Recent News

MAY2018
VCCS Scheduled Outage (20 HOURS): QuickPAY - Fri, 5/4, 12p - Sat, 5/5, 8a

Beginning Friday, May 4, 2018 at 12:00 PM, and, ending Saturday, May 5, 2018 at 8:00 AM, VCCS will be performing maintenance to the QuickPAY service for Credit Classes. QuickPAY will be unavailable during this 20-hour maintenance window. Upon completion of this maintenance, students will be able to select which term they would like to apply their payment to: Prior, Current or Future

APR2018
NOVA Scheduled Outage (12 HOURS): SharePoint Maintenance - Fri, 4/20, 8p - Sat, 4/21 8a

Sent on behalf of Enterprise Application Services Beginning Friday, April 20, 2018 at 8:00 PM, and, ending Saturday, April 21, 2018 at 8:00 AM, NOVA ITSS Engineers will be performing maintenance on SharePoint (NOVA’s Intranet). SharePoint will be unavailable during the course of this 12-hour maintenance window. Curtis L. Wilson SHAREPOINT ADMINISTRATOR Enterprise Applications Services Northern Virginia Community College

APR2018
NVCC Scheduled Outage (4 Hours): Server Maintenance - Fri, 4/20, 10p - Sat, 4/21, 2a

Beginning Friday, April 20, 2018 at 10:00 PM and ending Saturday, April 21, 2018 at 2:00 AM, ITSS Engineers will be performing Microsoft critical \ security updates. These updates will require multiple reboots and affect the accessability of several applications at any given time throughout the 4-hour maintenance window.

APR2018
Windows 10/Symantec Encryption Issue - Tue, 4/10

Sent on behalf of NOVA IT Security We have been made aware that Microsoft will be forcing a Windows 10 update starting Tuesday, April 10th which may conflict with laptops loaded with Symantec Encryption. Users may experience blue-screen error messages that will prevent the computer from starting properly. ITSS is working on a resolution for this issue. Should you experience any problems please contact the IT Help Desk to report the problem and have an IT Technician...

APR2018
RESOLVED: Critical Outage: Reston Center Power Outage - Mon, 4/2, 12:15p

Power has been restored at Reston Center. Dominion Power has determined that the outage was caused by a blown transformer. Dominion will continue to monitor the environment through this afternoon. All network, email, telecom and internet services are currently available at Reston Center. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd -----------------------------------------

Critical Outage: Reston...

MAR2018
RESOLVED: AL Campus Telephone Service Interruption: No Inbound Service Via 10-digit Dialing - Thu, 3/15, 2a

This morning at about 2:00 AM, Verizon completed restoration measures that resolved the telephone service interruption at AL Campus. ITSS engineers have tested the equipment and confirm service availability. All telephone services are currently available at Alexandria Campus. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

--------------------------------------- AL Campus Telephone Service Interruption:...

MAR2018
VCCS Scheduled Outage (2 HOURS): Blackboard - Sat, 3/10, 6a - 8a

On Saturday, March 10, 2018 between 6:00 AM and 8:00 AM, VCCS Engineers will be performing maintenance on Blackboard. Access to Blackboard via the MyNOVA portal (MyVCCS), as well as via learn.vccs.edu, will be unavailable during the course of this 2-hour maintenance window: IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

MAR2018
VCCS Scheduled Outage (3 HOURS): PeopleSoft Maintenance - Sun, 3/4, 6a - 9a

On Sunday, March 4, 2018 between 6:00 AM and 9:00 AM, VCCS Engineers will be performing maintenance on PeopleSoft. The following services will be unavailable during the course of this 3-hour maintenance window: Student Information Services (SIS) Human Resources Management System (HRMS) Online Application for Admission Virginia Education Wizard Management System IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

JAN2018
VCCS Scheduled Maintenance: AIS, HR, and SIS - Non-Production - Thur, 1/11, 8:30a - 12p

Thursday, Jan. 11, 2018 between 8:30a – 12p, VCCS will be performing security maintenance to Non-Production PeopleSoft environments (AIS, HR, and SIS). Users may encounter intermittent login problems during this time. If you encounter this issue, please try again after 15 minutes. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd

DEC2017
NOVA Scheduled Outage: SharePoint Maintenance - Fri, 12/15, 8pm

NOVA IT Engineers will be performing maintenance on SharePoint (NOVA’s Intranet) beginning at 8 pm tonight (Friday, December 15, 2017). DOWNTIME SharePoint will be unavailable beginning at 8 pm tonight and will be available tomorrow morning (Saturday, December 16, 2017). IT HELP DESK If you are having a SharePoint related issue, please contact the IT HELP Desk by sending an email to ithelpdesk@nvcc.edu and placing “SharePoint Issue” in the subject line. A ticket will be...