Recent News

The VCCS believe they have resolved the issue affecting the TeamDynamix emails but will continue to monitor the situation. ---------------------------------------------------------------------------------- TeamDynamix email monitors are currently inactive. Emails to buzzhelp, dms, oncall, and uhelp are not creating tickets. Tickets that are replied to are not being updated. VCCS is working with TeamDynamix to resolve the issue. No ETA was given. Updates will be provided...

Several users are experiencing issues accessing MyNOVA. We have alerted the VCCS and they are investigating. Updates will be provided as soon as we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

The engineers have resolved the issue affecting MyDrive and it should be working normally. Please call the IT Help Desk if you continue to experience issues. ------------------------------------------------------------------------------------------- MyDrive is down. The engineers are looking into the issue. Updates will be provided once more information becomes available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Some users may be experiencing network and phone degradation issues at Loudoun campus. Engineers are aware of the issue. An update will be provided once more information becomes available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

The VCCS has resolved the issues affecting the MyNOVA and MyVCCS login portals. Please call the IT Help Desk If you continue to experience issues. -------------------------------------------------------------------------------------- We have received several reports that MyNOVA is not working properly. Users are redirected to the MyVCCS login page and getting an authentication error message. VCCS engineers are aware of the issue. Updates will be provided once we receive...

VCCS has resolved the MyNOVA/MyVCCS outage. Please contact the IT Help Desk if you continue to experience issues. -------------------------------------------------------- MyNOVA/MyVCCS is running extremely slow or is not responding. VCCS has been notified and are investigating. Updates will be provided once we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

VCCS systems (MyNOVA, VCCS Admin, NATs, and TeamDynamix) are back up and in working order. Please call the IT Help Desk if you continue to experience issues. -------------------------------------------------------------------------------------- Multiple VCCS systems are down including MyNOVA, VCCS Admin, PeopleAdmin (NATs), and TeamDynamix. We do not have an ETA on a resolution. Updates will be provided once we receive more information. IT Help Desk Tel: ...

We are experiencing a network outage at the Woodbridge campus. Most phone services and all network services are down. Emergency services phone systems are still functioning normally. ITSS, COX, and Verizon engineers are on route to Woodbridge campus. Updates will be provided as soon as we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

NOVACard has resolved the printing issues impacting Faculty and Staff. If you continue to experience issues, please contact NOVACard at 703-764-7759 or at asknovacard@nvcc.edu.

------------------------------------------------------------------------------------------------------------------------------------------ Faculty and Staff are unable to print using NOVACard funds and share accounts. NOVACard is aware of the issue and is investigating. Updates will be...

We have received several reports that users are unable to access MyNOVA/MyVCCS. Not all users are affected by this outage. VCCS Engineers are investigating the issue. We will provide an update as more information becomes available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/