Recent News

VCCS will be performing maintenance on SIS Production on Thursday, June 13th, from 12 AM to 4 AM. They do not expect any interruption to service. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

VCCS reported that there was a brief outage with SIS around 11 am. They also reported that the issue should be resolved but they will continue to monitor the situation. Please contact the IT Help Desk if you continue to experience issues with SIS. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

VCCS will be performing maintenance on PeopleSoft from 5 am to 12 pm on Sunday, June 9th. The following systems will be unavailable during this maintenance window: SIS, SIS Query, SIS Archive, SIS Interface, SIS Mobile, HR, HR Query, HR Interface, Archive production, the Online Application for Admission, the Virginia Education Wizard, ImageNow Integrations, and WES Integrations. Please refrain from running batch processes during the outage window. Any processes queued during...

The engineers have resolved the telephone degradation issues. Telephone services should be in working order. Please contact the IT Help Desk if you continue to experience issues. -------------------------------------------------------------------------------------------- Annandale Campus, the Call Center, and the Help Desk are experiencing degraded telephone service. Users in other locations with an Annandale Campus extension are experiencing issues as well. Incoming and...

Annandale Campus, the Call Center, and the Help Desk are experiencing degraded telephone service. Incoming calls using 10-digit dialing are receiving a fast busy signal. Internal 5-digit dialing is operational. Engineers are investigating the issue. Updates will be provided once we get more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

VCCS will be performing maintenance that will affect S90PROD on Thursday, May 16th, from 12 am to 3 am. S90PROD will be unavailable during this time. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

The VCCS will be applying security patches to the AIS Production and Query databases on May 23rd, from 12:01 am to 2am. F91PROD and F91QERY will be unavailable during this time. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

VCCS will be performing maintenance to the Online Admissions system on Thursday, May 9th, from 1 AM to 2 AM. The system will be unavailable during this time. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

The ITSS engineers have resolved the issues causing the network interruptions. All network services should be in working order. Please contact the IT Help Desk if you continue to experience issues with the network or any network services. ------------------------------------------------------------------------------------------------------------------------------------- We are experiencing network interruptions across all campuses that is affecting several services. This includes...

We are currently experiencing intermittent network interruptions on all campuses and with all services. NVCC Network engineers are working with COX engineers to resolve the issue. There is no ETA on a resolution at this time. Updates will be provided as more information becomes available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: http://www.nvcc.edu/ithd