Recent News

ITSS will be updating the GlobalProtect VPN client this Sunday, March 7 at 6pm. Once available, all users should take action next week to connect to VPN to ensure the latest GlobalProtect Client – version 5.2.5 is installed on their devices. Once your client is updated, ITSS is requesting that users reconnect and remain on VPN for at least four hours next week to ensure that software licensing and management servers can synchronize with all NOVA-issued devices. Thank you for...

As a result of localized internet service issues and the vccs system upgrade, access to several services such as SIS and Zoom is intermittent. Engineers are investigating the issues but did not provide an ETA on a resolution. In addition, Canvas is experiencing an outage. Instructure engineers are aware of the issue and are working on a solution.

Updates will be provided once we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu ...

Online Admissions/XAP is down due to extreme performance issues with SIS. Engineers are working to resolve the problem. Updates will be provided once we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Users are experiencing issues accessing Student Center in SIS. VCCS has been notified and is investigating the issue. We do not have an ETA on a resolution. Updates will be provided once we receive more information. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Due to unforeseen circumstances beyond our control, the IT Help Desks' access to user records and the ability to reset account passwords are limited. This also includes the user's access to the "Advanced Password Reset Tool" and the "Forgot Username" option for MyNOVA. Access to these services will not be available until further notice.

VCCS engineers are working on the issue but did not provide a time frame for a resolution.

The "Forgot Password" option is not affected. Users can...

Northern Virginia Community College (NOVA) is excited to announce that ten of our amazing students have been named as semifinalists for the prestigious Jack Kent Cooke “Undergraduate Transfer Scholarship.” Only 5% of applicants nationwide are selected as semifinalists, and NOVA has the highest number of semifinalists in Virginia for this year! NOVA leads the nation’s community colleges in successive years of Jack Kent Cooke Undergraduate Transfer scholars, with 23 winning finalists in the...

We are experiencing a service interruption with the VCCS Admin portal. As a result, the IT Help Desk is unable to reset MyNOVA account password. VCCS engineers are working to resolve those issues and expect the system to be ready by tomorrow morning. We will provide updates as more information becomes available. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

Northern Virginia Community College (NOVA) has been named one of the top ten Military Friendly® Schools by ViQtory, a military marketing and recruiting firm. Seeking to provide veterans and military spouses with the best possible education that fits in with their many other priorities, NOVA is proud to be ranked eighth in the nation out of 747 schools to receive this prestigious designation.

The 2021-2022 Military Friendly® Schools list will be published in the May issue of G.I. Jobs...

VCCS will be performing maintenance on Jabber tonight at 12:00 am. Jabber will be unavailable between 12:00 AM and 1:00 AM. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/

The SIS and SIS Mobile will be down February 25, 2021, from 5 p.m. until March 1, 2021, 7 a.m. for a system upgrade. Please plan accordingly. CANVAS will still be accessible for teaching and learning. IT Help Desk Tel: 703-426-4141 Email: ithelpdesk@nvcc.edu Web: https://www.nvcc.edu/ithd/