Workaround Instructions for Canvas Zoom Link - Page Not Found Issues

Multiple users have reported issues with accessing classes through the Zoom link on Canvas. To access your course, please use the zoom app by following the steps below.

  1. Login to the Zoom app using SSO.

Enter VCCS for the Company Domain, and click Continue.

  • If you receive a message that says Zoom sent an email to your MyNOVA email, check your MyNOVA email for an activation link.
  1. Open Canvas using either Chrome or Firefox. No other web browser supports Canvas integrations.
  2. Find the Zoom link and enter the meeting number manually into the Zoom app.
  • To find the meeting ID and Passcode, click on Invitation and scroll down to the bottom of the page.


Should you require further assistance, please contact the IT Help Desk at 703-426-4141 or



IT Help Desk

Tel:  703-426-4141