Over the past few months, IT staff have been updating NVCC-issued equipment with the latest technologies for Microsoft Office, Windows operating systems, and anti-virus protection. Due to the remote status of the majority of NVCC employees, your assistance is required to verify that your NVCC-issued equipment is up-to-date with current College standards. If your computer does not meet the current standards, you may be asked to coordinate a drop-off date with Campus IT to have your system reimaged. It is critical that NVCC-issued equipment meet the standards outlined below to ensure the security of the College infrastructure and data.
Please review the attached documentation to verify the following components on your equipment:
- Windows 10 Version Check ---- You should be running any of the following versions of Windows 10 Enterprise.
Windows 10 Enterprise version
Windows 10, version 1909
Windows 10, version 1809
Windows 10, version 1803
ACTION --- If you are NOT running version 1803, 1809, or 1909, please contact the IT Help Desk so a ticket can be generated for your assigned Campus IT Group.
- Microsoft Office Version Check --- You should be running Microsoft Office 365 ProPlus or Microsoft Office Professional Plus 2019.
ACTION --- If you are NOT running Microsoft Office 365 ProPlus or Microsoft Office Profession Plus 2019, please contact the IT Help Desk so a ticket can be generated for your assigned Campus IT Group.
- Antivirus Security Application Check – Symantec Antivirus has been retired by the VCCS in favor of Microsoft EndPoint Protection (Defender).
ACTION -- If you see the Symantec gold icon shield in your Windows System Tray, your system is unprotected and needs IMMEDIATE attention. Please contact the IT Help Desk immediately so a ticket can be generated for your assigned Campus IT Group.
When you contact the IT Help Desk, please be sure to provide your name, assigned campus, telephone number, and your computer name which can be found in your bottom right corner of your desktop. Example computer name below:
If you have any questions, please contact the IT Help Desk.
IT Help Desk