RESOLVED: Outage: ImageNow Service Interruption - Tue, 8/21, 11:30 am

VCCS is reporting that the issue with ImageNow is resolved.
 
Users may log into ImageNow PROD at this time.
 
 
 
IT Help Desk
Tel:  703-426-4141
 
 
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VCCS is experiencing issues restarting the ImageNow agents and have extended the outage. Please remain logged out of ImageNow PROD until further notice.
 
 
IT Help Desk
Tel:  703-426-4141
 
 
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We are experiencing issues with the batch jobs not routing into workflow in ImageNow PRODUCTION.  In order to restart several of the agents, we will need to stop the IN services for 30 minutes beginning at 11:30AM.  During this time, we are asking the users to please log out of ImageNow PROD.
 
IT Help Desk
Tel:  703-426-4141