RESOLVED: VCCS Services Performance Issues: MyNOVA Portal \ VCCS Applications - Mon, 7/17, 6p

Monday evening at approximately 6:00 PM, VCCS reported that it had resolved the issues that caused the critical service outages. 
 
All VCCS applications are currently up, running and available to Users.
 
VCCS will closely monitor services to ensure continued system integrity.
 
 
 
 
IT Help Desk
Tel:  703-426-4141
 
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UPDATE:  VCCS Services Performance Issues: MyNOVA Portal \ VCCS Applications - Mon, 7/17, 2:50p
 
VCCS Engineers continue to work on the problems causing the MyNOVA portal and VCCS services outage issues.
 
IBM technicians will be working with VCCS Engineers to replace affected system hardware.
 
There is currently no estimation for the restoration of VCCS services.
 
We will send an update when we have more information.
 
 
 
 
IT Help Desk
Tel:  703-426-4141
 
 
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UPDATE:  VCCS Services Performance Issues: MyNOVA Portal \ VCCS Applications - Mon, 7/17, 11a
 
The MyNOVA portal and VCCS applications continue to experience outages and\or other performance issues.
 
VCCS Engineers are planning to replace affected system hardware as part of the resolution process.
 
There is currently no estimation for the restoration of the MyNOVA portal or VCCS services.
 
We will send an update when we have more information.
 
 
IT Help Desk
Tel:  703-426-4141
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VCCS Services Performance Issues: MyNOVA Portal \ VCCS Applications - Mon, 7/17, 8a
 
The MyNOVA portal and its applications are currently experiencing performance issues.
 
Some Users are able to log into the portal, but, not access services such as SIS, HR, Blackboard, etc.  Other Users are unable to log into the portal successfully at all. 
 
All reports indicate, however, that the system is very slow and unresponsive.
 
VCCS is aware and working to resolve these issues.
 
We will send an update when we have more information.
 
 
 
IT Help Desk
Tel:  703-426-4141