Adobe Software Installation thru Software Center

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This documentation will walk you through the steps required to setup your Adobe Software on your machine that was approved by 105-045. If after walking through this documentation you are still having issues, please submit a ticket to eas@nvcc.edu.
 
Before we begin,
Make sure you don't have a previous version of Adobe Installed
Make sure all your Microsoft Office 365 apps are closed completely. You will get failures if you have any office 365 apps open.
 
 
Previous Version of Adobe
 
Please verify if you have a previous version of Adobe Installed on your computer. Please check the Start Menu and if you see any previous version of the software you requested, please stop and contact your IT department for help with uninstalling your previous version of Adobe before you continue. In your ticket to your IT department please let them know which Version of Adobe you have install. 
 
Adobe Creative Cloud Version - You will know if this is the version you have by the Adobe Creative Cloud Icons
 
 
Adobe Acrobat 2018 - You will know you have this version by the lack of the Adobe Creative Cloud Icon. Note: Your Adobe Icons may look different to the ones below.
 
 
 
 
 
Closing Microsoft Office 365 Apps
 
Please make sure the following apps are closed before we begin. You will also need to check your system tray to make sure some of your apps are not running in the background. If you see any Office365 apps running you can right click and closed them.
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft OneNote
  • Microsoft Access
  • Microsoft Visio
  • Microsoft Teams
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  • Microsoft OneDrive
 
Installing Adobe Software thru Software Center
 
  1. Open Start Menu
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  2. Scroll down to “M” and click on the folder name, “Microsoft Endpoint Manager”
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  3. Click on “Software Center”
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  4. Once Software Center is open you will see something like this. Please note that depending on the software that you are approved for you might see other applications available for installation. 
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  5. Click on the Adobe Product you would like to install. We are going to use Adobe Acrobat DC 2021 as our example app.
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  6. Once you click the App. You will get the option to install the app. At this point, please verify that all Office365 Apps are closed. 
    • Also note that it will give you some info that is related to the installation of the application.
  7. Installation in Progress
    • If you receive an error, Double check that all your Office365 Apps are closed. If everything is closed and you are still getting an error message, please take a screenshot of the following information. Please click on step 1 and 2 in that order. Send a ticket with the screenshot attached to eas@nvcc.edu.
  8. Installation Complete
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  9. Verify your Installation by going to the Start Menu and Under "A" you should see something like this.
  10. You can now open your Adobe Application, please note that on first open you will be asked to login. You are going to login using your NVCC email and password. Also, from time-to-time Adobe may ask you to sign in again to verify you still have a valid license to access Adobe Products. 
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  11. If you have created a personal account using your NVCC.EDU email at some time in the past, you will see the following screen. Please select “Company or School Account” as this will have the valid license required for use of Adobe Acrobat DC NUL (Named User License).
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  12. Once you are signed in you are ready to start using Adobe Acrobat DC.
Article ID: 429, , Modified: 9/17/2021 at 2:33 PM

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