Adobe Home Use for Students (Temporary Student Access)

Dear Students,
 
As a result of campus closure, student access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students so that they can continue their work remotely. Please note: The temporary licenses may be provided and removed at NOVA or Adobe’s sole discretion. An extension of free Creative Cloud tools is being offered to students through July 6, 2020, or until normal classroom functions resume.
 
Please follow the instructions below to enable access to Adobe Creative Cloud Desktop Apps on your personal device.
 
        1.  Visit https://creativecloud.adobe.com and use your and use your MyNOVA email address (example: abc123@email.vccs.edu) to sign in.
 
        
 
  1. If prompted, select Company or School Account, and then enter your password on the next page. Or you can provide your credentials in your school’s login screen.
           ** Important Note: If you already have an account with Adobe, you still need to select Company or School Account to use your temporary license to access Adobe applications.
 
 
        
 
 
        3.  You will be prompted to access your student email account to create your Adobe password.
 
 
        
 
 
       4.  Open a new tab in your browser, and login to your MyNOVA account at https://nvcc.my.vccs.edu/.
 
 
        
 
 
         5.  Next, select Gmail.
 
        
       
 
        6.   Open the email from account-noreply@adobe.com, and click on the hyperlink  to create your password.
 
        
 
         7.   The Welcome to Adobe window appears. Fill in the missing information, and then click Continue.
 
           
 
        8.  Read the Terms of Use, and then select the I have read and agree to the Terms of Use ad Privacy Policy checkbox. Click Continue.
 
        
 
        9.  The following confirmation page will appear. 
 
        
 
        10. Return to the Adobe sign in screen at https://creativecloud.adobe.com. Enter your MyNOVA email address and newly created Adobe password.
 
         
 
       11. You may choose to enter your phone number, or select Not Now.
 
        
 
        12. The Creative Cloud page opens and displays the applications your are licensed to download. To see a complete list of  Adobe apps available for you to download, click the Apps tab, or All your apps. (Note: Adobe Stock license is not included).
 
        
         
 
       13. The page with all of your Adobe applications for download appears. Note: It is recommended that you download the Creative Cloud application (shown below) before downloading the other applications. This allows Creative Cloud to install an update your Adobe applications.
 
        
 
       14. Select an application (e.g., Photoshop, Illustrator), and click Download to sign in to use the app.Once the download is complete, the app will open, as shown in the example below.
 
        
 
      15. Return to the Adobe Apps homepage to review apps you have already installed, as well as to download additional apps.
 
      
        
 
For more information on how to download or install apps, see Download and Install Creative Cloud apps.
 
For information regarding your Student Adobe account, email eas@nvcc.edu. Please include Adobe in the subject line.
 
For help with accessing Adobe or installing Adobe apps, contact Adobe via phone (1-800 685-2950) or email (ecs@adobe.com).
 
Common Adobe questions for Students impacted by COVID-19.
 
 
 

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This doesn't help people who have a pre-existing account with Adobe. If you could also include the necessary instructions for how to do that please do.
asb2437 (March 23 at 10:03 AM)
Adobe stated when you sign-in it should give an option for Personal or School Account. Select School Account.

This is something new Adobe has built. If you are still having issues please email us at EAS@nvcc.edu and include a call back number. I've been working with students and Adobe to resolve issues.

(EAS) Tim-Young, Stephen (March 29 at 8:56 PM)
What if you already have an account using your nova email that subscribed? How to change it for free?
ae215251 (March 24 at 10:35 PM)
Adobe stated when you sign-in it should give an option for Personal or School Account. Select School Account.

This is something new Adobe has built. If you are still having issues please email us at EAS@nvcc.edu and include a call back number. I've been working with students and Adobe to resolve issues.

(EAS) Tim-Young, Stephen (March 29 at 8:56 PM)
I think this is same problem I am having. Only given Trial Access. I've had Adobe account for years, personal, then work. Also I don't understand if everyone gets access or just people in certain classes? Having had an Adobe account, when I sign in using my NVCC email Adobe apparently can tell that I've signed on with other emails for other accounts. At least that's what it seems like. IDK. Very frustrating.
lb715 (March 28 at 11:44 AM)
If you are still having issues please email us at EAS@nvcc.edu and include a call back number. I've been working with students and Adobe Tech support to resolve issues.
(EAS) Tim-Young, Stephen (March 29 at 8:58 PM)
I think this is same problem I am having. Only given Trial Access. I've had Adobe account for years, personal, then work. Also I don't understand if everyone gets access or just people in certain classes? Having had an Adobe account, when I sign in using my NVCC email Adobe apparently can tell that I've signed on with other emails for other accounts. At least that's what it seems like. IDK. Very frustrating.
lb715 (March 28 at 11:45 AM)
This is a temporary license Adobe has granted. We uploaded all enrolled students.

I would like to work with you on getting this resolved.
Please email us at EAS@nvcc.edu and include a call back number.

(EAS) Tim-Young, Stephen (March 29 at 9:01 PM)

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