Payroll - Frequently Asked Questions

How do I access my paystubs?

Paystubs are available online through the Virginia Department of Accounts Payline site. Instructions for first time access are available. Please note that your temporary password will be forwarded to your @nvcc.edu email account.

I’ve closed my bank account how do I setup a new direct deposit?

Form 105-027 is required to make changes to your banking information and a voided check or authorization from your bank is mandatory per the form.

If you close your account after we process payroll but before pay day, we cannot reissue any funds unless the original bank returns the funds.

Where should I send my new direct deposit or tax form?

Payroll can accept forms by fax at 703-323-3241, email to askpayroll@nvcc.edu, interoffice mail to Fairfax 3 Attn: Payroll or USPS to 3924 Pender Dr., Suite 170, Fairfax, VA 22030-0971.

My direct deposit wasn’t active last pay day, where do I pick up my check?

Check the staff listing to determine which specialist handles your pay frequency to make arrangements to pick up the check at 3924 Pender Dr., Fairfax, VA.

I’m leaving NOVA, when will I receive my unused vacation pay?

Leave payouts are processed in the pay period following your last regular payment. The payouts are processed as checks and mailed to the address on file.

Questions regarding the amount of leave due should be directed to your HR representative or to askhr@nvcc.edu.

I’m applying for a mortgage or car loan, who can confirm my income?

All requests for employment verifications should include your signed release and be faxed to 703-323-3241 or emailed to askpayroll@nvcc.edu.

I’m moving, what do I need to do for payroll?

Address changes should be made in HRMS and detailed instructions are available on the HR website. If your state of residence is changing, please complete the appropriate state tax form as well.

I signed up for the tax deferred annuity/deferred compensation plan, why is it not being deducted from my check?

Please email askhr@nvcc.edu to check on the status of your application.

When will I receive my overload pay?

Nine month employees must have their workloads entered in PeopleSoft according to the dates published on the Faculty Overload Pay Schedule.

Written requests for twelve month employees should be routed through Human Resources early enough for all approvals to take place and be forwarded to payroll by the published deadlines.

My overload/summer/substitute pay is incorrect, who can fix it?

All payment amounts are approved by Human Resources and forwarded to Payroll for processing. If you believe there is an error in your pay rate please contact your HR representative or department administrator.

I’m an adjunct professor, why haven’t I been paid yet?

First, check the payroll calendar for pay dates. If your anticipated pay date has passed please check with your department administration or HR representative to make sure your workload was entered correctly in PeopleSoft.

How are adjuncts paid in the summer?

For the summer term there are 3 pay dates for adjunct professors, June, July, and August. In general, two payments are made each six week session, the first in June and July and the second in July and August. Eight and twelve week sessions are generally paid in three installments, June, July and August. Late or incomplete workload entries will affect your pay schedule so check with your department or HR representative with any questions regarding your personal pay schedule.

I was scheduled to teach two classes and one was cancelled but I was still paid for both. What do I do?

Please email askpayroll@nvcc.edu with the details and we will calculate the amount that needs to be repaid.

Why haven’t I received the stipend/special pay for a special assignment I worked last month?

Make sure form 105-139 has been submitted to Human Resources for processing. Once submitted, the forms can take 6-8 weeks for processing and you can check the approval status by emailing askhr@nvcc.edu.

My supervisor didn’t approve my hours, when will I get paid?

All late approvals will be paid on the next published pay date, no exceptions. If you need assistance with timekeeping and approvals please email askhr@nvcc.edu.

When will my overtime be paid?

Overtime is processed in the pay period following when worked. For example, overtime worked from the 10th through the 24th will be paid on the 25th through 9th pay period A work week must be complete before overtime is calculated so a pay period that ends mid-week will have the overtime calculated in the new pay period and paid in the following pay period.

Why did I receive OT1 instead of OT2?

OT2 (1.5 rate of pay) is paid for any hours worked in excess of 40 during a work week. Holiday, sick, personal, annual and other paid leaves do not count towards hours worked for overtime purposes. For example, Employee A who works 10 hours each day, Monday through Thursday and uses 8 hours of sick leave for Friday would be due an additional 8 hours of OT1 (regular rate of pay). Employee B who works 10 hours each day, Monday through Thursday and 8 hours on Friday would receive an additional 8 hours of OT2 (1.5 regular rate of pay).

My hours/workload/rate of pay are incorrect, can you issue a manual check?

NOVA does not have the ability to issue payments locally; payments are processed in Richmond according to the state payroll operations schedule. All pay adjustments must be processed on the next scheduled pay run, no exceptions.

Add Feedback