The Student Information System (SIS) used by NOVA is a system created by the Virginia Community College System (VCCS).
This system requires a user ID and password that most likely WILL NOT BE THE SAME as your NOVA user id and password. Since the system is managed by the VCCS, the protocol they use for creating user id and password will result in user id and password different than your NOVA user id and password.
In the event you need to look up your SIS user id or reset your password you can use this link here
For account access assistance, you can call the NOVA IT Helpdesk at 703-426-4141. While the IT Helpdesk does not have control over SIS access, they will act as the intermediary for VCCS support on your behalf.