Check the setup of the contract. It’s likely that the contracting campus used the wrong item type on the Third Party Charges setup page – the item type must be 000001900000 TPC Sponsored Tuition and Fees. If this is the case, then the contract can’t apply the payment because there are no outstanding charges that fit the parameters of the contract setup. To fix the problem, have the contracting office activate the contract, cancel the students from the bad contract, inactivate the contract, set up a new contract, attach the students, recalc the contract, then view the corporate account. If the unapplied payments didn’t fix themselves, then reverse the payment, recalc the contract, reapply the payment.