Reverse payment using Post Student Transaction, clicking on magnifying glass to find problem payment using PaymentID from TV report. Posting the payment again effectively reverses the payment. Then repost payment again, and run TV. The reversal/reposting should fix the problem, and the entry should drop off the TV report. This solution can also be used to fix FA problems on the TV report, and the manipulate web payments.
(These problems will show up on View Customer Acct as having unapplied payments.)