Try the following self-help troubleshooting tips:
1. Try clearing your browser cache. (See _______ for detailed directions.)
2. Try choosing different S89PROD servers and signing into those to see if we were having a problem with one specific server.
3. Try logging into another computer to eliminate a workstation specific problem
4. Verify whether or not that other users assigned to the same SIS COPYID are having the same problem to eliminate security as the source of the problem.